My Plan Choice Agreement for Plan Management & Individual Capacity Building 1.Parties: This Service Agreement is between My Plan Choice and the Client (who is an NDIS participant)/ nominated representative, within the National Disability Insurance Scheme (NDIS). This Service Agreement will commence from the date the Client/Nominated Representative signs this Service Agreement, and will continue for the term of the Client’s connection with My Plan Choice until either side ends this agreement in accordance with clause 6.
To enlist the services of My Plan Choice, upon the acceptance of this Service Agreement, the Client / Nominated Representative, will provide their NDIS Plan Details, NDIS number, and other relevant details requested within the Service Agreement, by My Plan Choice.
Schedule of Supports: Once the nominated participant’s funds are available on the National Disability Insurance Agency (NDIA) Portal applicable to the Client / Nominated Representative, My Plan Choice agrees to provide the supports outlined within the attached Schedule of Supports.
The prices stated are GST inclusive (if applicable), and include the cost of providing the supports. Additional expenses (i.e.) things that are not included as part of a Participant’s NDIS supports, are the responsibility of the participant/participant’s carer, and are not included in the cost of the supports. Examples include; entrance fees, event tickets, meals etc.
2. Responsibilities of My Plan Choice, My Plan Choice agrees to: Support and enable the Client/Nominated Representative to manage their NDIS Plan funding annually. Complying with the National Disability Insurance Agency (NDIA) and Australian Taxation Office (ATO) conditions by;
Processing provider invoices, and Client reimbursement invoices Communicate openly with the Client/Nominated Representative wherever applicable to ensure invoices are completed. Support the Client to help achieve their stated NDIS Plan goals Maintain NDIA payment policy and payment regulation rules Meet ATO minimum requirements Review and assessment of client balances Balancing expenditure against client budget annually, providing relevant/requested information available when requested Making monthly statements available on-line via the Client Portal Networking with the Client &/or Providers of services to the Client where invoices do not meet the minimum requirements of the Australian Taxation Office (ATO) or of the NDIA guidelines Communicate openly and honestly in a timely manner by:-
Utilising the Client’s/Nominated Representative’s preferred method of communication wherever viable Treating the Client/Nominated Representative with courtesy & respect Listen to the Client’s/Nominated Representative’s feedback & resolve problems quickly Consult with the Client/Nominated Representative on decisions about how supports are provided Protecting the Client’s privacy and confidential information as per the My Plan Choice Privacy Policy available on the My Plan Choice website www.myplanchoice.com.au My Plan Choice aims to support Clients/Nominated Representatives when reporting any alleged abuse by service provider or other third parties connected with the National Disability Insurance Scheme, (including fraud). As a Registered Provider My Plan Choice must comply with the National Disability Insurance Scheme Act 2013, (NDIS Act) and “record and manage certain incidents” in respect of providing supports or services to people with disability. Or other matters required by the NDIS Commission or the NDIA. Responsibilities of the Client/Nominated Representative
The Client/Nominated Representative agrees to:
Inform My Plan Choice how they wish the supports to be delivered to meet the Participant’s needs/goals Confirms NDIS funds are used to assist a client to achieve their NDIS Plan goals Treat My Plan Choice staff with courtesy & respect Not participate in actions or provision of misleading information which may plausibly be expected to: Subject My Plan Choice to regulatory, reputational or financial risk Present a work, health and safety risk to any My Plan Choice personnel (including contractors). This extends to verbal or written abuse. Be contrary to, or cause My Plan Choice to breach, the Terms of Business under which My Plan Choice is registered with the NDIS Quality & Safeguards Commission; or Be contrary to, or cause My Plan Choice to breach the NDIS Act or any law or regulation. Recognise MPC’s duties to convey and apply NDIA price checks and policy as applicable Acknowledge MPC’s obligation to report claims of likely abuse, including possible fraud. Advise My Plan Choice in writing if they wish to end this Service Agreement, please refer to Section 6. 3. My Plan Choice Payments My Plan Choice will directly claim establishment and monthly fees from the NDIA for the provision of Plan Management supports as agreed in Schedule of Supports (Section 10) once the current Service Agreement is accepted. By choosing My Plan Choice to provide plan management services and management of funding we will link with the NDIA Proda portal for funding up to the amounts specified in the support category and budget approved the Client’s current NDIS plan. Once delivered, providers will claim payment for supports from My Plan Choice by forwarding an invoice to invoice@myplanchoice.com.au
4. Changes to the Plan The Client/Nominated Representative agrees to immediately notify My Plan Choice, providing applicable plan details directly, when / if the Client’s NDIS plan is amended, renewed, or the Client ceases participating with the NDIS.
5. Liability The Client/Nominated Representative agrees that My Plan Choice provides plan management services specifically, & will not hold it responsible for any loss or damage the Client/Nominated Representative incurs as a result of any other third party (including any NDIS registered or unregistered provider). This includes any loss (including indirect, consequential, incidental or special damages) the Client/Nominated Representative may suffer from a breach of this Agreement unless that breach involves fraud or willful default of My Plan Choice.
6. Ending the Service Agreement Should either party wish to end this Service Agreement they must give 14 days notice. If either Party materially breaches this Service Agreement, the other party may terminate this agreement by written notice.
7. Feedback, complaints, and disputes If the Client/Nominated Representative wishes to give feedback, or if dissatisfied with the provision of support, My Plan Choice can be contacted at admin@myplanchoice.com.au or contacting by phone 0266227630. The My Plan Choice Complaints policy is held online on the My Plan Choice website. Note if direct contact is not suitable, the NDIS can be contacted 1800 800 118
8. Privacy My Plan Choice is compliant with the Privacy Regulation 2013 and aims to adhere to maintaining the standards set within the Privacy Act to work to a compliant status under the NDIA rulings. Information gathered will be specifically limited to the details needed for communication & record keeping stated within the plan management Service Agreement.
9. Goods & Services Tax (GST) For the purpose of GST legislation, the servicing parties confirm;
A supply of supports under this Service Agreement is a supply of one or more of the reasonable and necessary supports specified in the statement included, under subsection 33(2) of the National Disability Insurance Scheme Act 2013 (NDIS Act), in the participant’s NDIS plan currently in effect under section 37 of the NDIS Act. My Plan Choice will pay GST as per specified in the NDIS Act. My Plan Choice can be contacted by phone 0266227630 or Email: admin@myplanchoice.com.au My Plan Choice 2/104A Molesworth St Lismore NSW 2480 10. Schedule of Supports The following “Description” of Supports and “Price Limit” vary according to NDIS review, in line with changes to the NDIS Pricing. Pricing arrangements can be found Pricing arrangements | NDIS
Plan Management – Establishment & Monthly Fee Support Item Support Item Description Unit of Measure Price Plan Management and Financial Capacity Building – Set Up Costs as specified in your plan, &/or location14_033_0127_8_3 A one-off setting up of the financial management arrangements for managing of funding of supports. One off $232.35 Remote $325.29 Very Remote $348.54 Plan Management – Financial Administration14_034_0127_8_3 A monthly fee for the ongoing maintenance of the financial management arrangements for managing of funding of supports. Monthly $104.45 Remote Monthly $146.23 Very Remote Monthly $156.67 CB & Training in Plan & Financial Management by a Plan Manager14_031_0127_8_3 Management of Funding for supports Monthly $65.06 Remote Monthly $65.06 Very Remote Monthly $65.06
# Based on these figures the totals for each of the current annual Plan Management fees are as current listed Improved Life Choices with Set Up Fees currently annually include;
Standard = $232.35 + (12 months @ $104.45) = $1,485.75 Remote = $325.29 + (12 months @ $146.23) = @$2,080.66 Very Remote = $348.54 + (12 months @ $156.67) = $2,228.58 CB & Training in Plan & Financial Management are supports we have the qualifications, experience, and verification to provide. Participants can request this support to be included within plans, to help build independence.
Additional Individual Capacity Building Support SUPPORT ITEM DESCRIPTION Unit of Measure Price Self-Management Capacity Building Development Of Daily Living And Life Skills Hourly $65.09 01_134_0117_8_1 Remote Hourly $91.13 Very Remote Hourly $97.64
Self-Management Capacity Building is a support participants can elect to request My Plan Choice to help build understanding of budgeting and time planning.
# Disclaimer
My Plan Choice directions are provided with integrity, to the best of our understanding and are correct at the time of exchange Any information provided by My Plan Choice external of plan management advice shall be considered of common nature. My Plan Choice shall not hold liability for any breakdown of or hold-up of the routine of this service agreement for the period that such Failure of delay is; Outside the realistic management of a party essentially affects the performance of any of its responsibilities within this agreement; and could not practically have been anticipated or prepared for (e.g. Government Acts which define the rules which apply to the party working under the Service Agreement, or (e.g. Covid-19 loading to hourly support service rates). No points listed in this Service Agreement reduce or annuls the statutory guarantees regarding the supply of services the Client/Nominated Representative receive under the Australian Consumer Law (Competition and Consumer Act 2010-Schedule 2) My Plan Choice accepts the integrity of the Client/Nominated Representative regarding all information provided to be correct and valid, and that declarations presented by My Plan Choice are a true indication of goods and services provided to the Client complying with the NDIS guidelines (National Disability Insurance Scheme Act 2013) Please add your name, signature and date below and then click “Submit” button, Thank-you! 